![]() View pricing, Lifetime Support Policy, terms & conditions, technical support policies for more information regarding Oracle Premier Support.For questions regarding on-premises support renewals, log a Renewal Service Request, Chat or call 1.888.545.4577.You may also view information on accepting a renewal, enrolling in the Auto-Renew program, modifying address or contact information, payment options, or invoicing questions. To renew your on-premises support, log on to My Support Renewals to review and accept your renewal.Once in contact with Oracle Support an engineer will handle technical issues according to normal service request handling processes. International hearing impaired customers should use the TRS at 1.605.224.1837. who need to speak with an Oracle Support representative may use a telecommunications relay service (TRS) information about TRS is available at, and a list of phone numbers is available at. Hearing impaired customers in the U.S.Local Government (NetSuite for Government or Public Safety Suite) customers in the United States call 1.800.633.0769 for product related support inquiries.Oracle Retail (MICROS) customers in the United States call 1.800.223.1711 for product related support inquiries.Oracle Hospitality and Food & Beverage (MICROS) customers in the United States call 1.800.937.2211 for product related support inquiries.For questions concerning your support license or support contract, please see the “Renewing Support” section. ![]() ![]() Call 1.800.223.1711 for technical or non-technical questions regarding your supported Oracle products, product downloads, My Oracle Support portal, or related support questions.(You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support). Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices.If you don’t see your system listed there, let us know using the form on this page, we can probably accommodate your needs. We offer a 24 hour help desk, to assist with questions and problems, as well as available on-site technicians when an extra set of hands are needed.īelow are the Dell EMC product families that we currently support. We typically save our clients anywhere from 40-80% off OEM prices, while providing the same level of service.Īll of our plans are tailored to our clients’ needs. As your equipment ages past the manufacturer’s support plan, you want to make sure that you’re covered with fast, reliable and affordable support services.Īt Spectra, we pride ourselves on offering expert 3rd party Dell EMC storage array support services to extend the life of your equipment, and keep your support costs down. With all the complications and requirements of today’s IT environments, this specialized equipment requires expert level knowledge of the systems, both in the hardware and operating system. Maintaining the health of your storage systems is often an expensive and arduous task. Save up to 70% on your maintenance costs with Spectra’s Dell EMC Support plans.
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